RRealPOS Help
Employee Manual › Taking orders

Change an item's price

Change the price of one item on one ticket, without changing the menu.

Change Price sets a new price for one item on this ticket only. The menu price doesn't change, and the next guest pays the normal price.

Change the price

  1. Tap the item on the ticket. Select just one.
  2. Tap Change Price in the item buttons.
  3. The pad says This price change is temporary and shows the item's current price, highlighted.
  4. Type the new price. The first number you type replaces the old price.
    • Numbers fill in from the right: type 1, 2, 5, 0 for $12.50.
    • .00 adds whole dollars: type 8, then .00, for $8.00.
  5. Tap Enter.

The Change Price padThe Change Price pad

You can change the price before or after the item has been sent to the kitchen.

When a manager has to approve it

Change Price needs the Change Price permission. If you don't have it, you'll see An override is required to perform this function. A manager types their 4-digit PIN, then the price pad opens.

Good to know