Change a price for one guest, or for good

The difference between Change Price on a ticket (this order only) and the permanent price editor.

• Just this order: tap the item on the ticket, then Change Price. Only that line changes.
• From now on: press and hold the item's button on the menu for about two seconds, change Price, and tap Save.

#One guest, one order

1. Tap the item on the ticket to select it.
2. Tap Change Price. The window says This price change is temporary.
3. Type the new price and press Enter.

Needs the Change Price permission; without it, the POS asks for a manager's override PIN.

Change Price on a ticket line

#Permanently

1. On the order screen, press and hold the item's button.
2. Tap the Price box and type the new price. Under These price changes are permanent. you'll also see a box for each price schedule the item has.
3. Tap Save.

The new price is saved on that terminal straight away and sent to the back office and the other terminals. If it says Saved on this register — couldn't reach the back office, the change is only on that terminal; make it again in the back office (Menu > Items).

#Why a price looks different than expected

• An item with Price Schedules (on its back office page) uses the schedule's price during that schedule's times. If more than one applies, the lowest price wins.
• The price is set when the item is rung in. Items already on an open ticket keep their price when the menu price changes.

Related: Price changes and 86, Schedules.