Reprint, text or email a receipt

Get another copy of a receipt for a paid order, on paper, by text message or by email.

Go to Orders > Closed Orders, touch and hold the order, and use the icons on its ticket: print, text (phone icon) or email.

#Steps

1. Tap Orders in the top bar, then Closed Orders. Use the calendar for an earlier day.
2. Touch and hold the order. Its ticket opens.
3. Choose:
   • Print - then Itemized Copy (with the items) or No Items (totals only). Touching the ticket itself prints too.
   • Text the receipt - type the guest's 10-digit number and tap Send. See Why a text receipt asks for YES.
   • Email the receipt - type the address and send.

You can also tap Print on the bottom row, then tap an order; or Print Multiple to print several.

#Good to know

• Whether a receipt prints by itself after payment, and how many copies, is set per payment type in the back office: Store Settings > Payments > the payment type > Print Receipt and Number of Copies.
• In the back office, Reports > Sales > Sales & Orders Journal opens any order's receipt with Print, Text and Email as well.
• If texting isn't set up for your restaurant, the POS says Texting isn't set up yet for this back office.

Related: Receipts, Receipt printer isn't printing.